www.pwc.com/digitalIQ To have a deeper conversation about Digital IQ: Authors Contacts Chris Curran Olaf Acker David L Edelheit Chief Technologist Partner, Strategy& Technology Consulting Leader, Tel: +1 214 754 5055 Tel: +49 170 2238 453 Asia Pacific [email protected] [email protected] Tel: +65 6236 4008 Tom Puthiyamadam Dr. Rainer Bernnat [email protected] Global Digital Services Leader Partner, Strategy& Matt Egol Tel: +1 646 471 1490 Tel: +49 69 97167 414 Chief Strategy Officer, [email protected] [email protected] Digital Services, Strategy& John Sviokla David Clarke Tel: +1 212 551 6716 Head of Global Thought Leadership Chief Experience Officer, [email protected] Tel: +1 617 530 5359 US Digital Services Andrea Fishman [email protected] Tel: +1 786 552 3211 Principal Gerard Verweij [email protected] Tel: +1 773 598 4401 Technology Consulting Leader Mike Cooke [email protected] Tel: +1 617 530 7015 Principal, Strategy& Philip Grosch [email protected] Tel: +1 312 578 4639 Digital Services Leader, Canada [email protected] Tel: +1 416 814 5855 Dan DiFilippo [email protected] Global and US Data John Riccio and Analytics Leader Digital Services Leader, Australia Tel: +1 646 471 8426 Tel: +61 3 8603 4968 [email protected] [email protected] © 2015 PwC. All rights reserved. PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity. Please see www.pwc.com/structure for further details. Digital IQ® is a trademark of PricewaterhouseCoopers LLP US. PwC helps organisations and individuals create the value they’re looking for. We’re a network of firms in 157 countries with more than 195,000 people who are committed to delivering quality in assurance, tax and advisory services. Find out more and tell us what matters to you by visiting us at www.pwc.com. PricewaterhouseCoopers has exercised reasonable care in the collecting, processing, and reporting of this information but has not independently verified, validated, or audited the data to verify the accuracy or completeness of the information. PricewaterhouseCoopers gives no express or implied warranties, including but not limited to any warranties of merchantability or fitness for a particular purpose or use and shall not be liable to any entity or person using this document, or have any liability with respect to this document. This report is for general purposes only, and is not a substitute for consultation with professional advisors. 78677-2016 LL